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--- en:support:account:passwort [23.01.2024 12:58] – strauss
+++ en:support:account:passwort [25.01.2024 09:10] (current) – old revision restored (08.10.2023 20:02) strauss
@@ Line 1: / Line 1: @@
 ======= Your password =======
-As soon as you are enrolled, you have the right to a studIT account. You will receive the first password together with the student ID.
+After matriculation all students at Göttingen University have the right to get a studIT account. You will receive your first password together with your account and your student ID at the [[en:support:studit_support:chipkartenstelle|chip card issue point]].
+After your first login we strongly recommend to change your password immediately to a more personal one. [[http://www.helmholtz-berlin.de/angebote/it/hilfe/passwort/good-passwords_en.html|Here]] you can find hints for creating a safe password.
 <WRAP center round important 60%>
-Attention: Password change is currently only possible at https://id.academiccloud.de/ First log in with stud. Email address, then change the password under “Security”.
+If there is an umlaut (ä,ö,ü) in your password, problems may occur when using eduroam. It seems that the radius-authentication server not always accepts umlauts. As a consequence, please avoid using these letters when changing your password!
 </WRAP>
-You should change the initial password you received promptly at https://id.academiccloud.de and choose a personal password. Tips for good passwords can be found at the bottom of this page.
+**You can change your password [[https://ecampus.uni-goettingen.de/account/#/en/login|here]].** Log in as usual and select "Change password".
-We often noticed problems when using eduroam when using umlauts (ä,ö,ü). The Radius authentication server doesn't always seem to accept umlauts. So please avoid umlauts in your passwords! Also, under no circumstances should you use parts of your (account) name in the password!
+In case you have forgotten your password or your login might not work, feel free to ask one of our advisors at our [[en:support:studit_support:standorte|locations]]! **If you can't come to us but need a new password, please contact the Infoline at [[tel>+4955139113|0551 39 113]] or <infoline-studium@uni-goettingen.de>. Please note the [[https://www.uni-goettingen.de/en/27241.html|opening times on their page]].**
-You can change the password at any time at https://id.academiccloud.de/.
-If you've forgotten your password or your login doesn't work, just come to one of our advice locations, we'll be happy to help you! If you cannot come to us but need a new password, please contact the Studium Infoline on 0551 39 113 or infoline-studium@uni-goettingen.de Please note the opening times.
-We will never send a link asking you to change your password. We also do not send passwords by email or post. To reset your password, you must come to our helpdesk in person or contact the infoline.
+We will never send you a link asking you to change your password. We do not send out passwords via mail or post, except for newly enrolled accounts.
 ===== Current password guidelines =====